Best Practices in remotely managing teams and hiring during this COVID-19 Crisis

Posted by Marketing on 04 02, 2020

Companies everywhere are handling the impact of COVID-19 pandemic in different ways. To ensure the safety and health of employees and customers, for example, many companies are taking precautionary measures and have initiated remote work policies for employees. Some companies have even considered hiring remote workers for the time being.

With the outbreak of the COVID-19 pandemic, many businesses — small and large — have closed their doors or cut back on business as usual practices. As a result, many workers have been left without employment, while others are left wondering whether or not they will be able to keep their jobs. During unprecedented times like this, business leaders need to exhibit strong remote leadership skills while ensuring that they are implementing the best practices in their operations.

From managing operations to hiring remote workers, here are some best practices you can implement as your business transitions to remote work.

1. Do everything you can to adapt to the new remote work environment

Although a remote work model may be something you’re not used to, it is important that leaders and employees make an effort to adapt to this new norm. With remote work on the rise, it is critical for business leaders and managers to get a strong grasp on remote leadership and everything else that comes along with remote working and staffing.

Maximize the use of available technology, including video conferencing tools like Zoom and Google Hangouts Meet, for example, to keep your team connected through constant checkpoints, touch bases, and team meetings.

Right now, it is unclear how long companies will need to adhere to the remote work model. As everyone is stuck at home with social distancing practices strictly in place, it is essential to maintain social connections and have times where a group of co-workers can get together and talk through things, whether it be business or personal matters. During this challenging time, do your best to act as a support system for your team.

2. When it comes to hiring remote workers, try to perfect the art of virtual interviewing

In the past few weeks that many companies have begun implementing work-from-home strategies, there have been many revelations surrounding this style of work, especially regarding areas that need improvement. One such area is hiring remote workers via virtual interviews if your company is still looking to bring on new hires at this time.

In addition to having the correct technology for conducting virtual interviews, companies should also be sure to adapt to what virtual interviews truly entail. When it comes to hiring remote workers, a great tip for hiring managers is to go along with the interview as if it were an in-person interview.

In an in-person interview, there are usually a few minutes before the interview begins where things are a bit less formal, and the hiring manager can interact with the candidate and get to know them one-on-one. You should not forego this step just because you are no longer face-to-face with the candidate. Do the best you can to make virtual interviews and virtual onboarding go as smoothly as possible.

3. Determine what projects are a priority and what can wait

For the business to be as efficient and profitable as possible, leaders need to make crucial decisions regarding what projects are a priority and what can be put on hold. Hiring is a great example here as a company’s growth is less likely to be a priority during these unprecedented times.

Is your company in a healthy place right now? If so, you may still want to pause on hiring to avoid any complications if the economy takes a hit sooner than later.

4. If your company is in a good place, try to cut down on hiring

Right now, there is some uncertainty surrounding what impacts COVID-19 will have on the job market and economy. With that being said, it is important to keep the future of your organization in mind. Many companies have even implemented a hiring freeze due to the ambiguity of where things are headed.

While it may be a great time for your company to acquire top talent, you may want to put a hold on hiring until the situation calms down, and the market becomes a bit more stable. The last thing hiring managers would want is to hire the candidate of their dreams and then have to let them go in a month or so in the case that the economy takes a hit from COVID-19.

5. Transparency is key

Being fully transparent will put your employees’ minds at ease, which will lead to higher rates of productivity. Think about it: How productive can someone be if they are constantly worried about losing their job and trying to make ends meet?

With the constant changes in talent acquisition operations and business models as we knew them, employees need to be in-the-know, especially when it comes to where their organization stands during a crisis that is as fast-paced and unpredictable as COVID-19. Equally as important as keeping other key stakeholders in the loop on whatever business developments you have in response to the crisis. Letting customers and candidates know that your business will make it through any crisis is just as important as keeping your employees informed.

The steps a company takes to ensure the safety and well-being of its employees during crisis speak volumes about the company’s priorities and will make a positive impact on its reputation for years to come.

ICS continues to support clients, candidates and employees

At Infinity Consulting Solutions (ICS), we’re doing everything we can to ensure the safety and well-being of our clients, employees, and candidates. As we take the necessary precautions to keep everyone’s safety at the forefront, ICS aims to continue providing our clients with the best solutions as they adjust to this crisis. Knowing that we’re here for you, please feel free to contact us with any hiring needs or general support your business may have at this time. 

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