Embracing Business Transformation through a Flexible Workforce

Posted by Marketing on 07 01, 2021

When the COVID-19 pandemic hit, many companies were faced with the task of shifting their traditional ways of working. From one day to the next, business leaders everywhere had to scale up or down to create a remote workforce and culture for all employees.    

Despite the sudden change that we saw in 2020, there has long been a need for a business transformation within human resources. The global pandemic simply made the need for change across industries way more evident. It has also taught us that, in today’s world, it is absolutely necessary to employ a digital HR business transformation in your workplace.   

If you are looking for reasons to scale up or down your workforce, you should keep in mind that the need to reinvent the workplace to incorporate a more flexible workforce is essential. Whether you have to redeploy employees or make sure that you are retaining the right contractual employees, the need to reinvent your HR department plays a critical role in business transformation.   

Let’s take a deeper dive into why it is critical to hire the right people and ensure that you are fostering a flexible workforce in 2021.  

Start Envisioning Your Workplace of the Future 

As seen through changes brought on by the pandemic, the workplace of the future is likely to be highly technological and advanced through the use of emerging technologies. Business leaders everywhere can expect more emphasis on a remote workforce and should brainstorm effective ways to engage with their teams virtually as they work to transform their HR department.   

What many don’t understand is that business transformation in HR is all about matching skills to tasks – it is not necessarily about matching people to jobs. The use of technology is needed in order to do so effectively. Technology is also needed to create an empowering and engaging flexible workforce that promotes continuous learning, productivity, and collaboration.  

What are the Benefits of a Flexible Workforce? 

When considering innovative ways to transform your workforce, consider beginning with a flexible workforce. This will help you make decisions that are well-thought-out.  

Another idea to keep in mind is that it can be very beneficial to integrate all of your HR services into the cloud. This can help you lead your business to achieve the following:  

  • Creating a positive employee experience that, in turn, leads to positive customer experiences  
  • Quick and easy access to best practices, processes, and HR services  
  • Enabling the use of technology to gather insights  
  • A wide range of HR assets and accelerators 

The need for business transformation and reinvention is critical in HR. If this is not taken seriously and businesses do not make an effort to scale up or down, there is a high chance of the HR function becoming less relevant.   

In today’s world, companies across every industry need to make a huge effort to modernize their approach to planning for the future workforce’s specific needs. 

What You will Need to Achieve a Successful Business Transformation 

Truthfully, you cannot have an effective business transformation in HR with basic tech implementation alone. To achieve a full-fledged transformation, you’ll need to have a comprehensive Target Operating Model (TOM) that incorporates six key pillars:  

  • Process 
  • People 
  • Service delivery model 
  • Technology 
  • Performance insights and data 
  • Governance  

By focusing on these key pillars, you will be well on your way to achieving a strategic transformation to the cloud while creating a functional HR experience for your employees.   

Embrace a Flexible Workforce and Business Transformation  

At Infinity Consulting Solutions (ICS), we know how important it is to stay up-to-date on the latest business trends and insights. For more ideas on how you can embrace the benefits of a flexible workforce and complete your business transitions, check out our ICS Blog, which is frequently updated with tips and trends.   

If you have any questions or inquiries about our services, do not hesitate to contact us. Our team of experts will be glad to assist you at any stage of your business transformation journey. 

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