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Chief Operations Officer

  • Location: New York, NY
  • Job Type: Direct Placement
  • Ref No: 20-03268
  • Date: July 31, 2020
  • Job title:

Tracy Reynolds

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Job Description - Chief Operations Officer

Chief Operations Officer

Job Responsibilities: 

Responsibilities of the position include managing USA banking services and delivery systems; cost/benefit analysis of projects, preparation of reports for management and board meetings, and related regulatory compliance. Partners with CEO and Senior Management to develop and execute on strategic vision.

  • Collaborates as a member of the leadership team on bank-wide strategic planning initiatives.
  • Oversees Branch Operations, Operations Control, responsible for developing and executing strategies and goals to achieve growth, profit, operational efficiency, and customer service objectives.
  • Oversees the Bank’s Information Technology and Data Analytics functions.
  • Participates in appropriate committees, such as Asset/Liability Committee, IT Steering Committee, and others.
  • Prepares reports and analyses, illustrating progress, adverse trends, and appropriate recommendations.
  • Analyzes competitors’ products and services and suggests changes to the Bank’s products and services when necessary.
  • Assists the CEO in managing the economic and financial viability of the Bank by using management strategies, customer relations, and implementation of new technologies.
  • Stays abreast of regulations and legislation, as well as other political and policy-impacting events that directly affect the financial institution.
  • Communicates clearly the Bank’s vision and strategy to the Board, senior management and all employees.
  • Manage all operations of the Branch by implementing Standard Procedures Manual (SPM), Local Regulations, Core Principles and all applicable rules and regulations.
  • Maintain high level of Customer Service Standards in the Branch.
  • Ensure that check and control systems are in place.
  • Approval of expenses jointly with Country Manager within delegated authority of Country Manager and approved budget.
  • All matters relating to Premises and IT related equipment in coordination with IT staff.
  • Supervision of Maintenance & Implementation of IT infrastructure in collaboration with IT Department.
  • Deduction / recovery of service charges as per Bank’s Tariff.
  • Act as Security Officer for SWIFT relationship.
  • Job related to Credit Administration (already defined in CAD letter No. OBG/ADMIN/CAD FUNCTION/2014/1372 dated December 01, 2014).
  • Timely and correctly sending returns / statements to Local Regulators and Head Office.
  • Reviewing assigned Policies & Procedures on an ongoing basis for operational improvements and making amendments necessitated by changes in Bank’s policy, operating procedures, systems, local laws and regulatory requirements.
  • Preparing/Reviewing Job Descriptions, Objectives and Performance Planning and Evaluation (PP&E) Reports for direct reports, reviewing and providing guidance to direct reports for Job Description, Objectives and PP&E exercise of departmental staff, preparing recommendations for Spot Cash Awards and promotions whenever necessary.
  • Receiving OFAC updates and supervising uploading of the same in the EGIFTS system by the Network Manager. Testing the OFAC upload and confirming to Compliance Department.
  • Verifying manual input of OFAC updates (release notes) in anticipation of the receipt of update OFAC file.
  • Reviewing & releasing items under Funds Control Que of EGIFTS system.
  • Supervising preparation and submission of MIS to Country Manager   Americas on Monthly Revenues Earned by P & R.
  • Supervising the upload and transmission of EIGFTS E.O.D. file to Horizon at the end of each working day.
  • Coordinating/organizing the Annual Disaster Recovery Tests for the HORIZON and EGIFTS systems.
  • Designated as Security Officer for the Premises and ensuring proper functioning of Security equipment.
  • Designated as Privacy Officer as per Regulation P and Information Security having direct oversight and responsibility for compliance with Privacy Policy requirements.
  • Timely follow up all NOSTRO accounts as well as items in suspense assets, suspense liabilities and OFAC suspense account.
  • In the capacity of Chairman, Loan Review Committee (LRC), participate and guide Members for preparation of semi-annual/quarterly loan reviews.
  • Coordinating, communicating and providing satisfactory responses/explanations to Regulators/Auditors, during on-site examination/Audits, or as necessary.
  • Assisting Country Manager   Americas with preparation and handling of special projects from time to time.
  • Reporting of exceptions to Wing Head, Operations Wing, IBG related to above referred Operational areas.

*The Client reserves the right to add or change job responsibilities at any time.

Job Qualifications:

  • Bachelor’s degree in management or business administration, with exposure to the technological side of business administration.
  • At least 10 years’ experience in Operations and Technology related functions
  • Experience in data analysis, leadership, and strategic planning.
  • Experience in leveraging technology to drive operational effectiveness and efficiencies.
  • Experience in managing IT vendor relationships; and project management.
  • Experience working closely with business process owners on continuous process improvement and the application of technology toward this end.

Skills Required:

    Networking and IT infrastructure experience

Training Required:

    Symphony OnCourse Learning training courses.


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