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Facilities Manager

  • Location: Tempe, AZ
  • Job Type: Contract
  • Ref No: 21-02501
  • Date: May 03, 2021
  • Job title:

Job Description - Facilities Manager

Facilities Manager

Tempe, AZ

3+ Month Contract 

The Facilities Services Manager role is responsible for providing an integrated set of support programs and services to the Tempe, Arizona Service Center colleagues. The Service Center is a 91,000 Sq. Ft facility with a capacity for 880 full time and seasonal colleagues. The role is focused on enabling productivity, managing costs, mitigating risk, promoting our values, and supporting our brand. Programs and services include but are not limited to work environment, maintenance, reception, on-site meeting support and food services, security, print, post, office equipment, safety, and business continuity.

•Provide subject matter expertise in single tenant facilities management methodology and practices

•Implement best practices and effectively utilize standard operating procedures and tools

•Ensure local RE&WS team members are informed and capable of meeting their role/responsibilities

•Partner with service center operations and key stakeholders to ensure RE&WS priorities and capabilities align with business operations

•Manage relationships with select external partners and stakeholders, as deemed appropriate by business and REWS leadership

•Promote Willis *** culture and values; manage and support change management activities effectively to reduce business disruption and meet intended objectives

The Requirements:

- Subject matter expertise in service center/single tenant facilities management and office support operations within a multi-faceted professional services environment

- Highly skilled in managing interpersonal relationships with various constituents and a focus on business productivity

- Strong written and verbal communication skills used to effectively in business standard - - English and in local language as appropriate

- Demonstrated leadership skills with ability to coach, train and motivate colleagues at various levels

- Recognized as a positive change agent in response to changing business dynamics and support requirements

- Proven analytical, organizational, and project management skills

- Success in the development and implementation of office support processes, procedures and guidelines that drive efficiency and service excellence

- Effective influencing skills and ability to impact key stakeholders and satisfactory issue resolutions

- Minimum of 2-5 years' experience in similar role

- Proficiency in the use of technology (e.g., MS Office)

- College/University degree preferred

- High school diploma or equivalent is required.


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