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GBS Expense and Travel Support Specialist

  • Location: San Diego, CA
  • Job Type: Contract
  • Ref No: 21-01930
  • Date: April 07, 2021
  • Job title:

Job Description - GBS Expense and Travel Support Specialist

GBS Expense and Travel Support Specialist



Duties:



The GBS Expense & Travel Support Specialist will work alongside the Expense and Travel Management team to execute against ‘run the business’ activities, including but not limited to user support, exception requests and reporting. Responsibilities related to Expense (70%):

Manage and resolve daily inquiries from Pcard outlook mailbox

Perform card maintenance duties as assigned; including but not limited to processing new card applications, re-ordering cards, limit increases, card closures, etc

Assist with AppZen Expense report reviews.

Assists cardholders with tool, process and policy questions or issues

Monitors card usage as it relates to submitting expenses within the policy guidelines

Responsibilities related to Travel (30%):

Manage and resolve daily inquiries from Travel outlook mailbox

Manage and resolve exception requests for Travel team including but not limited to policy, booking methods, tool, etc.

Submit and manage all Help tickets related to Concur that require Sys Admin assistance.

With travel on hold responsibilities will be 100% expense reports and related customer service needs

EOE AA M/F/Vet/Disability. As a temporary agency partner to ***, we will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.



Skills:



Ability to multi-task; intermediate to advance excel skill; good customer service skills (clear written and verbal communication)

Skills matrix:

-Excel skills

-Customer service

-Multi-tasking




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