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Senior Investor Relations Representative

  • Location: Bellevue, WA
  • Job Type: Direct Placement
  • Ref No: 21-00360
  • Date: January 26, 2021
  • Job title:

Job Description - Senior Investor Relations Representative


  • Booking, processing, reviewing subscriptions, redemptions, transfers, and all investor trade related transactions in accordance with company procedures
  • Prepare trade packages and make sure all required compliance documents are on file and have been completed correctly and in full
  • Send out trade acknowledgements and investor contract notes
  • Send out monthly NAV statements
  • Run diagnostic checks and properly handle any warning/notices produced by PFS
  • Reconcile differences on NAV or shares in cooperation with Accounting Dept
  • Liaise with auditors of the Fund
  • Distribution of Offering Memorandum, subscription documents, annual financial statements, and any other fund/investor related information as requested
  • Preparing wire payments for redemption, dividend and distributions
  • Review incoming SWIFT wires related to subscription requests to ensure compliance with company policy
  • Handle client calls in response to written inquiries, and/or inquiries received over the phone with respect to investor transactions or account information
  • Respond to investor inquiries with respect to subscription and redemption notices, deadlines, and procedures specific to each fund
  • Inform Investment Managers of incoming trades (subscriptions, redemptions, transfers and switches)
  • Request the necessary due diligence documentation as per Compliance procedures in place
  • Following ongoing Due Diligence procedures to ensure compliance of underlying investors and all transactions at all times
  • Track pending and unresolved requests for resolution purposes
  • Provide exceptional customer service

Job requirements

Minimum Education: Bachelor’s Degree   Business.


  • Excellent oral and written communication skills (English)
  • Strong sense of responsibility
  • Service-minded attitude
  • Excellent organizational skills
  • Team player with the ability to successfully work in a fast paced and demanding professional environment
  • Strong attention to detail and accuracy
  • Ability to meet deadlines
  • Dynamic personality and enthusiastic
  • Ability to set priorities
  • Pro-active attitude
  • Computer literacy


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