Job Description - Fair and Responsible Lending SME
The Fair and Responsible Lending/Servicing Compliance Subject Matter Expert (SME) reports directly to Managing Director and team lead.
The Fair and Responsible Lending/Servicing Compliance SME is responsible for assisting the Manager in developing, implementing, and managing all aspects of Fair Lending/Servicing Programs and in analyzing trends in Key Risk and Key Performance Indicator metrics. Responsibilities:
Assists the Compliance Subject Matter Expert Manager in administering and monitoring all aspects of all Fair Lending/Servicing Compliance Program, including:
Managing the Fair Lending/Servicing Policy;
Reviewing and updating Fair Lending/Servicing compliance related procedures when changes are required and on an annual basis;
Monitoring and testing;
Providing input to applicable statistical analysis;
Reviewing Fair Lending/Servicing related complaints for proper resolution and emerging risks.
Provides advisory services and subject matter expertise on areas pertaining to Fair Lending/Servicing compliance to business units.
Reviews and provides recommendations to Manager a severity rating for any identified Fair Lending/Servicing issues.
Participates in working groups, key business initiatives, and projects to ensure Fair Lending/Servicing risks are appropriately identified, escalated, and mitigated.
Bachelor’s degree required
3 to 5 years of experience in banking/mortgage compliance;
Certified Regulatory Compliance Manager (CRCM) Certification is preferred
Strong understanding of Fair Lending/Servicing laws and regulations, specifically, Equal Credit Opportunity Act and Fair Housing Act
Strong understanding of regulatory processes, activities, and requirements of a mortgage servicing company
Strong knowledge of compliance risk management concepts, frameworks, methods, and good governance practice