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Fintech Lending Operations and Data Analyst

  • Location: Mountain View, CA
  • Job Type: Contract
  • Ref No: 20-03757
  • Date: September 15, 2020
  • Job title:

Job Description - Fintech Lending Operations and Data Analyst

A major fintech firm is working to transform small business ("SMB”) lending. This firm recently became an SBA Paycheck Protection Program (PPP) lender. They are helping our small businesses access relief funds using technology and data to simplify the process. If you are passionate about innovation, solving tough customer challenges, and compliant solutions, then come join our team! The Lending Operations and Data Analyst will contribute to Servicing and Operations along with supporting the compliance process and systems.

This role will be 100% remote.


Research and resolve reporting questions from internal and external counterparties

Work with internal stakeholders to ensure data integrity of daily reporting, automation and customization

Conduct hands on data mining and analysis to identify issues and improve operational processes

Assist with a variety of activities related to the daily operations of the servicing team

Enhance business operations by driving the creation of policies and procedures both internally and with our third party servicer

Assess current operations and propose enhancements to strengthen the program

Communicate issues and recommendations to the Business and Compliance Teams Validate issues and perform remediation testing to ensure compliance Work with engineering to create automated performance monitoring and reporting

Track the progress of various work streams and communicate status to Business and Compliance Teams Manage pieces of operational workflow and look to improve them by providing scalable solution



4+ years of experience in small business or FinTech lending operations with portfolio management, special servicing, and compliance exposure


Experienced using SQL to query, analyze and present data

Ability to work in a fast paced and quickly changing environment

Strong communication skills with the ability to simply Client out the conclusions and reasons for each decision

Ability to constantly focus on the process and to develop and implement operational changes in order to improve efficiency and limit risk throughout the underwriting process

Excellent motivational abilities, willingness to teach and coach, and ability to learn quickly

Ability to work cross functionally across multiple teams including compliance, risk, product, and engineering and manage projects from start to finish


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