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Lending Operations Contractor

  • Location: Mountain View, CA
  • Job Type: Contract
  • Ref No: 20-02146
  • Date: April 27, 2020
  • Job title:

Cindy Lukic

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Job Description - Lending Operations Contractor

Lending Operations Contractor

The team is on a mission to transform small business (  "SMB ) lending. Imagine a world where customers can access funding in hours whenever they need it. And then, imagine a world where we help SMBs make the right decision about when to take funding, how much to take, and what type. We’re working to make this a reality. This company’s recently became an SBA Paycheck Protection Program (PPP) lender. We are helping our small businesses access relief funds using technology and data to simplify the process.

If you are passionate about innovation, solving tough customer challenges, and compliant solutions, then come join our team!

The Lending Operations role will report to the Head of Operations for this company with a dotted line to the Head of Product Compliance. They will contribute to the enhancement of our compliance processes and systems. This role is 100% remote   working with a team based mainly in California.


” Enhance business operations by driving the creation of policies and procedures.

” Assess current operations and propose enhancements to strengthen the program.

” Communicate issues and recommendations to the Business and Compliance Teams.

” Validate issues and perform remediation testing to ensure compliance.

” Work with engineering to create automated performance monitoring and reporting.

” Track the progress of various work streams and communicates status to Business and Compliance Teams.


” Bachelor’s Degree with 3+ years professional experience

” CFE, CIA, CRCM, or other professional certifications preferred.

” 3+ years’ experience in Compliance or Business Operations preferred.

” Knowledge of commercial or consumer lending, including familiarity with applicable federal and state regulations, such as ECOA, FCRA, TILA, FDCPA, UDAP, GLBA/Privacy, OFAC and 3rd party vendor management.

” Proven experience working with cross-functional teams

” Ability to work independently   self-starter, enthusiastic and highly motivated.

” Strong analytical and problem-solving skills with the ability to exercise sound and balanced judgment

” Excellent communication, interpersonal and writing skills. Strong organizational skills and attention to detail.

” Help drive the mindset that Compliance is a strategic advantage, enabling growth and customer delight.


Minimum Degree Required: Bachelor’s Degree

Certifications & Licenses: CRCM


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