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Mortgage Compliance Specialist - Fintech - Remote

  • Location: San Francisco, CA
  • Job Type: Contract
  • Ref No: 21-01961
  • Date: April 07, 2021
  • Job title:

Job Description - Mortgage Compliance Specialist - Fintech - Remote

 Mortgage Compliance Specialist - Fintech - Remote 


Our client is looking to bring on a Mortgage compliance specialist for a short term project. The goal is to develop a sustainable, repeatable process by which issues logged either internally or by our customers can be quickly routed to the GRC team to identify potential risks to the company or our customers. This involves three systems, JIRA, ZenDesk and LogicGate.


  1. Develop written process for handling issues that may involve compliance, legal, reputational, financial or other risk. Issues include those raised by our customers as well as those we identify internally, either during the development of technical specifications, engineering or QA phase of development.
  2. Create sub-process that enables a foolproof method to ensure that issues are properly identified and routed to the GRC team for review and analysis.
  3. Develop process by which tickets with a GRC impact are routed through the GRC tool (LogicGate).
  4. Create management-style reports that can be generated, and identify whether they should be available through LogicGate, JIRA, ZenDesk or all three. Reports should be designed to provide the user with adequate information to be able to easily identify whether all potential GRC issues are identified, handled and resolved in accordance with company policy, as well as the nature and types of issues, including the most frequent, those with the highest impact, etc.
  5. Design new fields for ZenDesk and JIRA to capture additional information to properly identify GRC issues as well as the materiality standard.


  1. Bachelors degree
  2. experience in the mortgage industry
  3. Strong understanding of consumer lending regulations 
  4. Governance and risk experience needed. 


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