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Client Service Associate

  • Location: New York, NY
  • Job Type: Direct Placement
  • Ref No: 22-00182
  • Date: January 10, 2022
  • Job title:

Job Description - Client Service Associate

            Associate, Client Service 

   
 

 
  SUMMARY:  The client service associate will assist in the efficient operation of institutional and high net worth client servicing. This position covers a wide range of responsibilities including but not limited to new account onboarding, distribution of statements and invoices, maintaining distribution lists, and communicating with clients. This individual will work closely with a variety of the firm’s internal departments as it relates to performing the relationship management function.
 

 
  ESSENTIAL TASKS   include the following; other duties may be assigned.  

     
  •         Support team members with daily client activities such as contribution and redemption requests, performance questions, and invoice inquiries     
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  •         Assist with distribution of monthly and quarterly client statements and invoices for SMA and commingled funds to institutional clients, custodians, and consultants      
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  •         Maintain client portal database and onboard new client contacts     
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  •       Process various account related forms and account maintenance paperwork   
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  •         Maintain accurate client and custodian distribution and contact lists        
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  •         Perform a daily review of cash reports for SMA and Sub-advised accounts     
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  •         Perform a weekly review of performance reports for SMA and Sub-advised accounts     
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  •         Assist with new account onboarding for institutional and UHNW accounts      
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  •         Monitor various custodial portals for account notifications and alerts      
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  •         Manage and update calendar of client service team deliverables      
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  •         Utilize the group’s various applications to obtain account information and execute service requests     
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      QUALIFICATIONS: 
 
  Education and Experience: 
 
 

     
  •       Bachelor’s Degree in Accounting, Economics, or Finance preferred   
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  •       Client Series 7 & 63/66 required.   
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  •       1-2 years of relevant work experience   
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      Knowledge:     

     
  •       General knowledge of the asset management industry required   
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  •       Experience with Advent APX and Salesforce preferred   
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      Skills and Abilities:     

     
  •       Attention to detail is essential   
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  •       Strong follow-up skills   
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  •       Ability to prioritize and organize workload, multi-task, adapts quickly to change, and deliver under the pressure of deadlines   
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  •       Shows strong aptitude to anticipate client requests   
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  •       Excellent verbal, written, and interpersonal communication skills   
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  •       Strong personal integrity and ability to discreetly handle confidential client data   
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  •       Ability to work well independently and as a team member    
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  •       Ability to delegate projects across internal departments based on their roles and responsibilities   
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  •       Proficient in Microsoft Office required. Advanced Excel skills preferred   
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