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Front Desk Receptionist

  • Location: Chicago, IL
  • Job Type: Contract
  • Ref No: 21-05672
  • Date: October 11, 2021
  • Job title:

Job Description - Front Desk Receptionist

Front Desk Receptionist
Description

We are looking for a Front Desk Representative to undertake all receptionist and clerical duties at the desk of our clients' main entrance. The ideal candidate will be friendly & welcoming while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential; the goal is to make guests & visitors feel comfortable and valued while on premises.

Responsibilities:

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)

 

Qualifications:

  • Proven experience as Front Desk Representative, Agent, or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication skills, written and verbal
  • Strong organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus



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