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Quality Assurance & Operations Manager

  • Location: chicago, IL
  • Job Type: Direct Placement
  • Ref No: 19-06445
  • Date: October 29, 2019
  • Job title:
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Job Description - Quality Assurance & Operations Manager

The Quality Assurance Specialist will administer and grow a large Chicago based seafood company's quality assurance programs. This entails overall responsibility for quality assurance/control of the clients products, including but not limited to food safety, data governance, and regulatory compliance. This is a full-time position will be a key contributor to our young and growing team based at the company's North America headquarters in Chicago, IL.

The ideal candidate must meet the following criteria:

  • Manage company's HACCP programs and maintain all HACCP-related records
  • Travel to supplier factories to develop specifications, and monitoring all factories audit requirements
  • Maintain company policies and procedures around topics including but not limited to supplier labor practices, supply chain sustainability, product date coding, and product recalls
  • Monitor policy changes from regulatory agencies (FDA, UDSA, etc.) and implement changes to procedures, packaging, etc. as needed
  • Develop and maintain a library of product specifications that include product forms, labels, packaging materials, and raw material requirements
  • Maintain all product data, including specification documents, GTINs/UPCs, product attributes, nutrition information, etc.
  • Managing relationships with suppliers and handle ongoing data synchronization efforts with customers
  • Perform in-house inspections of products via random sampling
  • Coordinate third-party food safety audits as well as social audits
  • Develop company's existing sustainability program to increase utilization of certifications

Skills/Experiences Required:

  • Bachelor's Degree
  • Two years minimum experience in FSQA, QA, food science, the seafood industry, or related area are required
  • Food safety or quality assurance experience preferred
  • Effective and strong written/verbal communication
  • High attention to detail
  • Must be able to effectively interact with both internal and external stakeholders
  • Ability to manage long-term projects related to data quality and improvement of existing processes


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