Job Description - Head of Operational Risk - Fintech Startup
Head of Operational Risk
We are working with a startup finch firm who is looking for a Head of Risk Operations who will be responsible for building and deploying risk mitigation strategies for our product lines, growing and managing disputes, fraud collections and our Account Services teams as well as collaborating with Product and Engineering teams to build effective risk solutions.
Manage and grow operational risk, including fraud, collections, disputes.
Communicate and coordinate across the company to ensure cross-functional alignment with risk
and other departments.
Continuously improve and build upon customer and transaction monitoring processes with a
Provide support with audits both internal and external.
Develop human capital within the team through coaching and mentoring, and creating
opportunities for team members.
Ensure regulatory compliance and monitor changes in regulatory expectations and frameworks.
The Successful Applicant:
At least 7-10 years of progressive experience in the Risk department of a regulated financial institution.
Experience within the start-up space a MAJOR plus.
Prior experience managing a Risk, Fraud, or Loss Operations in a scaling environment.
Minimum Bachelor’s Degree in a quantitative field such as Finance, Economics, Mathematics,
Computer Science or equivalent.
Ability to integrate Risk Operations, Engineering & Marketing.