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Business Systems Analyst

  • Location: Santa Ana, CA
  • Job Type: Contract
  • Ref No: 20-02463
  • Date: May 20, 2020
  • Job title:
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Job Description - Business Systems Analyst


Santa Ana, CA (remote to start)

ICS is hiring a Business Systems Analyst for a large, growing Client in Santa Ana!

What You’ll Do:

  • Leading front end teams to align existing systems and processes to updated/new systems.
  • Drive process improvement through seeking out and identifying opportunities, business process definition and system alignment.
  • Translate business requirements into system definitions and solutions.
  • Act as a strategic partner/liaison between the user community and the technical applications development staff (may include offshore staff).
  • Resolve system problems to ensure customer processes run smoothly.
  • Document business processes, training procedures, standard operating procedures, project status, etc.
  • Utilize project management skills to implement system alignment with business processes. Technical and implementation focus is on providing standard applications to resolve business issues.
  • Participate in identifying business system requirements and related business/application solutions for a specific business need.
  • Gather customer requirements for customized system solutions and provides alternative solutions.
  • Provide training and support directly to customers.

Skills/Experience You’ll Need:

  • Bachelor’s Degree in MIS, Computer Science or another related field is required
  • 4+ years of Business Systems Analysis experience
  • Experience with the following:
    • MS SQL (standard Microsoft skillset)
    • Browser based applications and web services
    • Visio
    • Basic software testing knowledge
  • Solid working knowledge of standard features/functions of one or more application to field, analyze and resolve customer issues/problems.
  • Good written and verbal communication skills in order to define parameters to meet business requirements.


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