Director of Applications

DIRECTOR OF APPLICATIONS

An established and growing professional services firm is seeking a Director of Applications with a background in providing technology and operational management of applications around applicant tracking systems (ATS), financial systems (ERP, NetSuite), human capital management system (HCM), and associated data and reporting management.  This is a leadership role that requires both strategic and tactical capabilities, excellence in business processes, a deep understanding of data management and its inherent value, and innovation in problem solving for business growth initiatives.  The Director of Applications will provide support to strategy and product development, working with IT leadership to align product road maps to meet financial and company goals.  The ideal candidate will still be highly technical and hands-on when needed.  Excellent communication skills are required.



Responsibilities:

Provide technology vision and leadership for the development and implementation of initiatives surrounding the staffing and shared services applications that create and maintain a competitive advantage and increased client value in a rapidly changing marketplace

Manage existing technology programs, products, and services for all staffing and shared services applications, including erecuit and Bullhorn applicant tracking system (ATS) platforms, financial systems, HubSpot customer relationship management (CRM) systems, automation and machine learning systems, and all related data management, integrations, and reporting

Measure product success by gathering data and reporting on KPIs that valuate products in the form of expense reduction, revenue generation, and/or improved client and consultant service

Participate in strategic technological planning as it relates to applications and cloud-based distributed systems in the staffing and shared services functions

Manage the execution of prioritized and approved Enterprise Architecture projects

Ensure compliance with IT quality and security processes and procedures, identifying and addressing any compliance issues

Manage third-party vendors and resources on behalf of EA, ensure value-add for deployment on prioritized initiatives

Maintain a thorough understanding of global laws and regulations related to data privacy, including GDPR, CCPA, and related

Prepare standard and ad hoc analytics to support decision-making process

Research and review industry trends to benchmark services and strategies

Act as a thought partner to VP, EA and CIO on issues relating to technology strategy

Work in collaboration with CIO and IT PMO to execute organizational strategic plans

Lead a team of IT business system analysts in a business-partner organizational model

Develop staff to improve their technology, data analytics, and product management skills

Develop staff to evaluate activities, projects, products, and investments with a value-based, client- and consultant-focused approach

Motivate and provide leadership to staff to ensure the proper allocation of resources to the highest priority deliverables

Rapidly convert ideas into working demos and mock-ups in an agile environment

Ensure product requirements are implemented and supported in accordance with digital strategy and business requirements

Execute against the definition and delivery of product releases, in accordance with digital strategy



Qualifications:

5+ years experience in a leadership role overseeing enterprise business application support of Bullhorn and/or erecruit ATS, and related staffing tools

3+ years experience in a leadership role overseeing enterprise business application support of financial tools, such as NetSuite, Microsoft Dynamics, or Oracle

10 years’ experience in staffing or professional services environment

Bachelor’s Degree in Business Administration, Finance, Accounting, Computer Science, or MIS

Hands-on experience in the support of enterprise applications services, including financial suite of products and other corporate applications

Extensive hands-on experience in the support of applicant tracking systems (ATS) and other staffing tools

Prior experience with RPA/automation and machine learning is required

Proven experience in people leadership/management is required

Track record of effectively leading project teams, including internal and external application development teams, across an array of programs and functional areas, with the ability to leverage strengths from the disparate resource groups

Change management experience is required

Proven emphasis on user-driven product design and data-driven product refinement

Strong technical acumen with the ability to think creatively and strategically to capitalize on unstructured, ambiguous business situations

Demonstrated willingness and passion to work in a hands-on manner with complex technical challenges

Superior communication and team-building skills, highlighting the ability to effectively listen to expert colleagues’ insight

Passion, humility, integrity, credibility, and a commitment to company values

Naturally curious leader who has a passion for innovation and a conviction in the power of innovation to transform thought, behavior, and business

Ability to properly and efficiently articulate sophisticated technology principles to various groups of stakeholders with varying levels of technical comprehension

Excellent interpersonal skills that generate respect and trust from stakeholders

Able to manage challenges, think creatively, and pivot quickly

Flexible leader with ability to be comfortable with ambiguity and disciplined failure

Ability to synthesize and simplify complex problems and systems

Data-driven with an affinity for business process enhancement and automation