Find A Job › Information Technology

SEARCH:

Entry-Level Technical Support

  • Location: New York, NY
  • Job Type: Contract
  • Ref No: 21-00188
  • Date: January 13, 2021
  • Job title:

Job Description - Entry-Level Technical Support

Entry-LevelTechnical Support



Qualifications and Skills:

  •       Information technology related education background
  •       Basic knowledge of working Windows operating systems (Windows 10, Windows 2012,2016 Servers)
  •       Good knowledge of the SQL Language/SQL-based relational database System,(i.e, SQL server, Oracle,DB2, etc.)
  •       Basic knowledge of modern technology related to PC’s and Servers, Hands-on hardware and software troubleshooting
  •       Ability to conduct research into desktop hardware and software issues/products
  •       Must be available for special projects, system maintenance, system upgrades, etc.
  •       Mandarin fluency is a must

Position Description:

  •       Assist team leader to Install and upgrade hotfix, service packs on Database, Application and Middleware servers
  •       Perform daily operation of banking systems by following system operation procedure
  •       Work with business user and provide on-demand support on data processing
  •       Perform daily health check on systems based on the monitoring procedure
  •       Report significant and recurring issues to the team leader and IT manager
  •       Enhance the operation procedure on an ongoing basis to ensure the accuracy of the procedure
  •       Work with team leader to continuously enhance operation automation and efficiency
  •       Assist IT manager and team leader to complete the administrative documentation

Having experience or skill in the following areas/products is a plus, but not required:

  •       System programming, development or deployment; Middleware such as IBM Websphere MQ and Tomcat; Microsoft SQL 2014, 2016 Server, Oracle or similar platform; Microsoft SQL server SSIS; Ability to create SQL reports for popular databases products.

Remote/Onsite: should be able to work onsite when required

 




Related Job Listings

Job Location Type Posted  
Lead Network Engineer - 100% Remote Remote, NY Direct Placement January 26
Infrastructure Automation Lead New York, NY Direct Placement January 25
Sr. Business Development Executive New York, NY Direct Placement January 25
Sr. Business Development Executive New York, NY Direct Placement January 25
Lead Network Engineer - 100% Remote Remote, NY Direct Placement January 25