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Help Desk Level II

  • Location: Chicago, IL
  • Job Type: Right to Hire
  • Ref No: 22-04231
  • Date: June 23, 2022
  • Pay: $27.0 - $35.0 per Hour USD
  • Job title:

Job Description - Help Desk Level II

TITLE: Help Desk Level II
Location: Chicago, Illinois - Onsite

The Help Desk Analyst II will be responsible for providing onsite, level II support. The Help Desk Analyst II will be responsible for desktop and equipment moves and troubleshooting both hadware and software issues on premise.

What You’ll Do:

  • Providing level II support
  • Troubleshooting computer software and hardware issues (including printing and AV)
  • Desktop and equipment moves


Skills / Experience You Will Need:

  • Microsoft Office 365
  • Windows 10
  • Troubleshooting


About Infinity Consulting Solutions

At Infinity Consulting Solutions our mission is to cultivate successful long term relationships with candidates and clients matching the right candidate with the right client. We believe technology cannot replace the real personal relationships we cultivate. We reject the notion that technology alone is the answer to staffing which is why we our successful partnerships rely on collaboration NOT automation. ICS has been providing flexible staffing solutions for over 20 years in Information Technology, Compliance, Accounting / Finance and Corporate Support. Our staffing solutions include Contract, Temp to Perm and Permanent Placement. ICS is an Equal Opportunity Employer.




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