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Lead Logging and Monitoring Engineer

  • Location: Chicago, IL
  • Job Type: Direct Placement
  • Ref No: 19-01993
  • Date: March 22, 2019
  • Job title:

Matthew Hurckes

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Job Description - Lead Logging and Monitoring Engineer

Enterprise Logging and Monitoring Lead

 

         
Description
Position Purpose:  ICS is partnered with a Fortune 500 financial services organization in Chicago seeking a Logging and Monitoring Operations Engineer.
  This Engineer will be responsible for leading an offshore team regarding enterprise logging and monitoring efforts. They will improve operational stability, reduce the risk of experimentation, and increase overall function of technology assets by providing robust, comprehensive logging, monitoring, and notification solutions.
  In this role, a candidate should possess:
     
  • Experience in architecture, design, support maintenance, and expansion of an Enterprise Log Management (ELM infrastructure in a highly resilient configuration 
  •  
  • Experience with a Security Information and Event Management (SIEM) system is highly desirable as well. 
  •  
  • Experience in monitoring an enterprise log management server and agent infrastructure for capacity planning and system optimization 
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  • Experience in deployment, configuration, and maintenance of log forwarder agents across a variety of UNIX and Windows platforms 
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  • Experience in collaboration with a variety of IT stakeholders in design and maintenance of production-quality log management reports and dashboards to support data analysis and visualization 
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  • Experience in creation and maintenance of documentation related to log management infrastructure configuration and operational processes
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  • Experience in incorporating application log files into visualization tools from a centralized Syslog server 
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  • Advanced system administration skills with Linux operating systems 
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  • Identify critical data elements that must be present to ensure log files can be used for monitoring 
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  • Create indexes in clustered environment and advance the dashboarding experience 
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  • Ability to interface and engage with the customer • Experience in configuring controls and developing dashboards 
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  • Define mapping & exceptions for those log files that cannot be generated in the desired format
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  • Identify the amount of work needed to ingest, interrogate, and map log files correctly 
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  • Perform log interrogation to determine elements 
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  • Perform mapping/pairing for various log feeds
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  • Knowledge of regular expression, scripting, and application development languages (e.g., Python, Perl, JavaScript, Linus shell scripting, PowerShell) 
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  • Design / build / develop GrayLog solution 
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  • Design / build / develop dashboard for servers (Linux / Windows) using PRTG (or similar solution) 
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  • Automate manual processes
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  Requirements:

     
  • Experiencing in configuring data inputs 
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  • Designs, deploys, operates, and maintains enterprise logging & monitoring systems 
  •  
  • Leads the day-to-day maintenance and operations of logging & monitoring team 
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  • Development of user access (rules, reports, and configuration) 
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  • Provide industry standard expertise in the deployment, configuration, and operation of monitoring & logging tools 
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  • Perform systems modeling, simulation, and analysis 
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  • Develop customized dashboards for operations, security, and management teams 
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  • Review implementation of system additions and/or enhancements and make recommendations to management team 
  •  
  • Participate in planning and upgrades of systems, design systems enhancements, and monitor capacity to maintain operational capacity in accordance with change management processes Develop documentation (as required) on new or existing systems 
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  • Ensures systems meet documented user requirements 
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  • Participate in identification, analysis, and resolution of system problems 
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  • Periodically patches system during off hours 
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  • Ability to work on-call (after-hour) work 
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  • Candidate should have experience in infrastructure administration such as Unix, Linux, networking, Windows, and firewalls 
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  • Have GrayLog developer experience
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  • Understands Elasticsearch technologies 
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  • Understands how to work with (Filebeat / Metricbeats / winlogbeat / logstash) 
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  • Have advanced Grafana experience or any equivalent technologies
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  • Advanced knowledge of Python/JavaScript / other languages
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  Other requirements:

     
  • Has exceptional oral and written communication, interpersonal, time management, presentation, and negotiation skills
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  • Has exceptional customer support skills
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  • Has ability to exceptionally manage multiple tasks with varying priorities simultaneously
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  Preferred:

     
  • Bachelor's degree and 5 years of relevant work experience
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  • Experience with ISO 27001
  •  
  • Experience with OpsGenie or PagerDuty
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  • Experience with SolarWinds
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  • CISSP, CISM, or CISA certifications
  •  

   

  Physical requirements/Working conditions:

     
  • Climate controlled office environment
  •  
  • Minimal physical requirements other than occasional light lifting of boxed materials • Dynamic, time-sensitive, trade room environment
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  • Travel as needed
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