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Manager, Site Reliability Engineering

  • Location: Reston, VA
  • Job Type: Direct Placement
  • Ref No: 19-06467
  • Date: October 31, 2019
  • Job title:
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Job Description - Manager, Site Reliability Engineering



  • Install, maintain, and configure production, staging and quality assurance environments to support services
  • Assess the needs of other teams and provide recommendations to help them with their processes.
  • Perform daily operations support functions, including problem isolation and resolution
  • Contribute to internal documentation for tools and processes used by the team and provided by the team to other teams within the company
  • Obtain, create and maintain future tools that will be used within this and other teams within the company
  • Maintain and update existing tools that are currently being used
  • Coordinate with other technical staff to implement systems and software
  • Participate in a 24/7 on call rotation
  • Regularly report progress to management



  • Experience administering systems in a computing environment with 500+ nodes that were managed with automation tools such as Puppet, Ansible, Chef, Salt or equivalent
  • Strong experience with Linux, experience with FreeBSD or another similar Unix-based operating system
  • Advanced knowledge of scripting languages (shell, python, etc.) along with version control systems (git, svn or similar)
  • Hands-on experience with TCP/IP networking including Ethernet, IP addressing and subnetting, routing, and basic network troubleshooting
  • Comfortable and able to work directly with developers and other Engineering teams

Desired Skills:

•           Experience with Terraform

•           Experience with teams using Kanban and Scrum a plus

•           Experience with Docker in a production environment

•           Experience with OpenStack in a production environment

•           Experience using Jenkins in a continuous delivery and integration environment

•           Experience creating or developing browser-based tools and dashboards

•           Experience using JIRA or ServiceNow to document work tasks and changes


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