The role would require a combination of technical hands-on expertise with managerial focus on delivery & support. Has a proven track record in leading architecture, design, development and operations of enterprise scale web delivery platforms, products and services in a high performance and high-availability environment. A strong focus and understanding of continuous improvement.
Duties & Responsibilities:
Being an operations manager, lead and ensure project completion within agreed time, budget and quality.
Managing resolution of escalated Business Applications, System Issues within agreed SLA’s.
Proactive monitoring of the end to end customer service & Infrastructure and associated fix.
Develop, implement, and manage the software development lifecycle build, deployment, and release processes in order to achieve Continuous Integration / Continuous Deployment (CI/CD) objectives.
Automation of the infrastructure (Infrastructure as Code) is a goal to become more efficient and repeatable
Installation and Configuration of new Windows, Linux, AIX, Solaris, and Storage systems and environments.
Lead a large team (100+) throughout North America
Ensure compliance to Company policies, processes, procedures and security requirements within the development life cycle; as well as enforcement within the pipeline as necessary
Research and recommend new technologies, enhancements and configuration changes to improve service performance and efficiency.
Ensure the highest levels of systems and infrastructure availability.
There may be a requirement to work outside normal office hours to undertake routine maintenance or resolve problems.
Takes responsibility for the documentation and execution of large-scale projects, actively participating in all phases of the project. Identifies, assesses and manages risks to the success of the project.
Effectively estimates timescales and resource requirements for the successful delivery of the project(s) to agreed terms of reference.
Can clearly articulate complex technical solutions in simple business terms.
Depth in understanding of multiple technologies and technical platforms
Strong analytical aptitude; quickly understands new technologies and how they work.
Bachelor’s degree in Computer Science preferred or relevant experience in an Enterprise environment.
A minimum of 10 years of experience in Infrastructure Operations role, and at least 3-5 years in a leadership role.
Proficiency with VMware, Virtualization, Windows 2008/2012, Citrix administration
Advanced Linux, UNIX (AIX, Solaris) knowledge
Strong knowledge of Cisco Routers/Switches, Arista, and networking protocols
Strong knowledge of Storage - EMC, SAN, NAS
Experience with Python and Powershell would be a major plus
|Senior Network Engineer - Remote|