Initiates and monitors daily, monthly and special processing on the Banking System (SIRE), system, eGifts, Swift including operations on the IBM AS/400, Local Area Network and Windows based systems. Additional duties entail some designated areas of the network such as backup and recovery, optical disk storage maintenance, SWIFT processing, and some user workstation support. Responsible for the maintenance of all fax machines and printers. Monitors CLS activity schedule throughout the 4th Shift (10:30pm – 7:00am). Monitoring and processing of e-GIFTS data throughout the day.
Extensive In house Help Desk reporting and problem tracking tool.
Websphere MQ monitoring.
eGifts (built in) queue monitor.
Swift Alliance (built in) Message monitor.
SIRE SWIFT activity monitor.
OmegaMon MQ Monitor.
Tango AS400 Network monitor.
GICT Payment Monitor.
Monitors computer related operational activity.
Troubleshoots User Workstation problems.
Monitors User Job Activity.
Works with User Group to resolve production problems.
Maintains Spool Files and Report distribution activity using On Demand.
Initiates, download upload jobs in production environment.
Monitors daily and end of month procedures.
Maintains printer and fax machine supplies.
Monitor SFTP batch transfers to eGifts.
Monitor bi-directional MQ Transfers with eGifts
Monitors all SWIFT Message Transfers to AS400.
Perform intraday end to end messages reconciliation from AS400 to eGifts and SWIFT platforms.
Provide SWIFT Technical Support for User Community.
Oversee the automatic distribution of SWIFT Messages to their respective printers.
Maintains SWIFT RMA database.
Perform nightly login to SWIFT network.
Responsible for all CLS activity (both technical and operational) during 4th Shift (10:30 pm – 7:00 a.m.).
Verify that all nightly backups are started as scheduled.
Monitors backup process through its completion.
Verifies completion of backups and sends out email advising of status.
Logs and sends out backup tapes to off-site facility.
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