Perform support, troubleshooting, and performance monitoring and tuning for the data network at all locations including WAN, LAN, and campus networks
Design and optimize data network topology based on network and system studies, application traffic behavior, and new requirements
Provide evaluation and recommendations for network improvements and optimization including ROI reports, solution pricing, and deployment plans
Perform implementation, maintenance and troubleshooting of network components to ensure maximum up time and optimal refresh intervals
Leverage support providers as required, act as single point of contact, managing service providers on the clients behalf.
Understand and implement security best practices within network design and work with security specialists to minimize vulnerabilities, coordinate security planning with Shared Services Security
Understand applicable compliance requirements and provide effective audit support as related to network design and components
Understand and comply with all applicable SLAs, policies and procedures
Consult with users and evaluate requirements, recommend designs, provide cost analysis, plan projects, and coordinate tasks for installation of data networks and network support systems
Analyze and resolve technical problems for established networks
Provide network documentation, training, and guidance to computing system clients and programmers
Participation in nights and weekends on-call rotation.
Other duties as assigned.
Cisco CCNA required;
CCIE or CCDP a strong plus
JNCIA (Juniper Networks Certified Internet Associate) or JNCIS (Juniper Networks Certified Internet Specialist) a strong plus.
Experienced in routing/switching, security, and/or wireless. Some Cisco IP telephony (Cisco Call Manager) experience desired.
Microsoft certifications a plus when in addition to Cisco
ITIL certifications a plus when in addition to Cisco
The minimum experience for this position is 5-7 years of relevant experience in Enterprise Network Design and Administration
Previous service provider experience is a strong plus
Expert knowledge of IPv4 and TCP/IP – design, operations, and troubleshooting
Cisco router and switching experience
Routing protocols EIGRP, OSPF, and BGP
MPLS design and operations experience a plus
VRF configuration and troubleshooting experience a plus
A working knowledge of cabling standards – copper, fiber, SAN, etc.
Demonstrated skill in application performance troubleshooting
Cisco ASA firewall management experience
Site-to-site, remote access, and SSL VPN experience
Network capacity management and forward planning
Wireless deployment experience a plus
Demonstrated Enterprise change control experience, configuration management
Project management experience a plus
Client consulting, business case input, project collaboration
Fluent written and verbal communications, English
Lifting and/or Pulling up to 40 lbs.
Sitting, Bending, Standing
The equipment used in this position includes but is not limited to; computers, servers, network devices, network sniffers, firewalls, VPN devices, cable testers, IDS devices; and other miscellaneous network appliances.