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Salesforce Engineer

  • Location: Dallas, TX
  • Job Type: Right to Hire
  • Ref No: 20-04027
  • Date: October 01, 2020
  • Job title:

Job Description - Salesforce Engineer





ICS is looking for a Salesforce Engineer who can act as the Subject Matter Expert for the new implementation of Salesforce for our Downtown Dallas client! You will assist with the initial implementation; as well as be the main asset to support and improve the platform going forward. You will lead the ongoing development of the company’s deployment! The ideal candidate will have a record of success in improving processes and adoption using the platform.


  • Work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes including: Fundraising, Marketing, Outreach and core program business processes.
  • Act as a Technical Project Manager, Administrator and Salesforce Analyst.
  • Responsible for the executing on the day-to-day configuration, support, maintenance and improvement of the CRM platform.
  • Serve as primary system administrator and SME for the environment with 200+ users
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Complete regular internal system audits and prepare for upgrades
  • Manage data feeds and other integrations
  • Coordinate the evaluation, scope and completion of new development requests.
  • Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
  • Assist in training of new users, and grow the skill set across the organization
  • Effectively act as the liaison between our users, vendors and the application development team
  • Work independently with members of the user community to define and document development requirements
  • Effectively translate business requirements into systems solutions using Visualforce, Apex and Lightning Components.
  • Research integration issues and work closely with team members to resolve.
  • Research and keep current on technologies and communicates trends and future needs from a business perspective
  • Respond promptly to internal and external customer requests.
  • Execute daily, iteration and project level tasks on time and within committed timeframes.
  • Lead the design and development of assigned projects.
  • Optimize application for maximum speed and scalability while ensuring application security
  • Ability to actively contribute from day one in a fast paced and evolving environment
  • Ability to work independently or on a team
  • Strong understanding of SDLC methodologies (Agile, SCRUM, other)
  • Ability to assess the impact of new requirements on and all upstream and downstream applications, systems and processes


  • 3+ years Salesforce development experience
  • 2+ years’ experience HTML, CSS, JavaScript, Ajax, jQuery
  • SFDC architecture experience
  • Experience with Salesforce Sandboxes, Integrations and Application Development
  • Salesforce Service, Sales and Marketing cloud implementation is a plus
  • Salesforce Certified Platform Developer 1 (Preferred)
  • Admin (ADM201 and ADM211) certified
  • Configure and maintain Salesforce Community portals. Understanding of community user permissions, design of components for use in Customer Portal, Community Builder, editing community styles and templates, creating and deploying Lighting Bolts.
  • Experience with developing on Salesforce platform:
    • Lightning Components
    • SLDS CSS framework
    • Workflows
    • Apex
    • Triggers
    • Visualforce
    • Batch and Future patterns
    • REST API
  • Salesforce Administration and Configuration Experience:

    • Sites
    • Security
    • CORS
    • Connected Apps, etc.
  • Excellent problem-solving techniques
  • Excellent communication skills (listening, oral and written communications)
  • Ability to work independently with minimal guidance
  • Strong relationship building and collaboration skills
  • Must be highly motivated self-starter
  • Excellent creative and analytical capabilities
  • Adaptable, creative problem solver wanting to help evolve digital maturity and influence adoption across
  • Previous experience working in a SCRUM or agile environment
  • Bilingual - English/Spanish is a plus


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