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Systems Administrator - End User Solutions

  • Location: New york, NY
  • Job Type: Direct Placement
  • Ref No: 22-00611
  • Date: January 27, 2022
  • Pay: $105000.0 - $115000.0 per Year USD
  • Job title:

Job Description - Systems Administrator - End User Solutions

Systems Administrator - End User Solutions 

105,000-125,000 base salary + bonus 


 

You will join the EUS organization, participating in the successful delivery of IT Services to the organization. As a Systems Administrator you will be focused on multiple systems and services related to the IT infrastructure. As a Systems Administrator, you will be responsible for Recurring Tasks, Maintenance Tasks, Service Desk Escalations, Non-Recurring Tasks, Acquisition Integration and Continuous Improvement Project Tasks. 

 

Responsibilities

  • Configure and maintain all Active Directory Services and Roles
  • Administer DNS, DHCP and WINS
  • Create advanced monitoring strategies for monitoring and reporting health of Active Directory Components.
  • Configure Group Policy Objects to create a secure Windows Infrastructure.
  • Responsible for day-to-day administration duties including Windows Active Directory object maintenance. Conducts complex troubleshooting and repair tasks on Active Directory, Windows Server 2008-2019, Domain Controllers, user authentication and other operational systems as needed.
  • Provided third level help desk support for problems relating to Active Directory.
  • Monitoring, backup, and restoration procedures for Active Directory.
  • Document new system components, or modifications to existing components
  • Ensure the security and integrity of system and product solutions.
  • Participate in on-call rotation (as required) for emergency technical support and planned maintenance activities

Required Knowledge and Skillset

  • Experiencing working with Microsoft Azure products and services.
  • Experience working with Azure Windows Virtual Desktop services (AVD)
  • Demonstrated knowledge and experience managing and working with:
    • MS 365 products and services, including Exchange Online.
    • Networking, WAN/LAN, TCP/IP, VPN, SDWAN
    • Routers, firewalls, and other network devices
    • Windows 2012R2 R. Desktop Services Environment or higher
    • Microsoft Windows Server 2012R2 or higher
    • Microsoft Active Directory, Managing GPOs, and DNS
    • Enterprise Antivirus and Endpoint Detection and Response systems
    • Supporting Windows 7, 8, 10 Professional
    • Scripting and automation
    • Azure environments, to include VMs, Azure networking and security, Azure AD, monitoring
  • Advanced PowerShell knowledge
  • Excellent troubleshooting skills
  • Ability to work as part of a team and provide exceptional service to our internal customers.
  • Strong organizational skills and ability to manage multiple deliverables at one time.
  • Follow-through and persistence are essential.

 

Essential Functions

  • Recurring Tasks: Execute the day-to-day tasks necessary to ensure the successful delivery of IT Services to the organization
  • Maintenance Tasks: Participate during recurring maintenance windows as scheduled.
  • Service Desk Requests: Work on urgent and complicated issues related to Service Desk requests.
  • Non-Recurring Tasks: Work on one-time tasks and "mini-projects" not large enough to be classified as formal projects.
  • Project Tasks: Participate on IT projects through all phases. Responsible for the on-time execution of project tasks and deliverables.
  • Assist with identifying and evaluating solutions, document pros/cons, make recommendations for services and systems.
  • Work on tasks related to lifecycle management for services and systems within assigned delivery spectrum.
  • Work with and manage baseline configurations for services and systems.
  • Monitor and Manage service and systems capacity ensuring availability and uptime for the organization.
  • Participate in documentation of all IT services and systems.
  • Notate and document Service Desk requests as necessary and directed.
  • Other and Miscellaneous tasks as necessary

 

Minimum Qualifications

  • 3+ years of experience as a Systems Administrator, Infrastructure, or equivalent engineer role
  • At least 3 years of experience working in a multi office or branch environment or large campus with multiple buildings.
  • At least 3 years of experience within a structured Service Desk Framework
  • Intimate knowledge of the OSI model and the relationship between the layers



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