Systems Administrator - End User Solutions

Systems Administrator - End User Solutions 

105,000-125,000 base salary + bonus 

 

You will join the EUS organization, participating in the successful delivery of IT Services to the organization. As a Systems Administrator you will be focused on multiple systems and services related to the IT infrastructure. As a Systems Administrator, you will be responsible for Recurring Tasks, Maintenance Tasks, Service Desk Escalations, Non-Recurring Tasks, Acquisition Integration and Continuous Improvement Project Tasks. 

 

Responsibilities

• Configure and maintain all Active Directory Services and Roles
• Administer DNS, DHCP and WINS
• Create advanced monitoring strategies for monitoring and reporting health of Active Directory Components.
• Configure Group Policy Objects to create a secure Windows Infrastructure.
• Responsible for day-to-day administration duties including Windows Active Directory object maintenance. Conducts complex troubleshooting and repair tasks on Active Directory, Windows Server 2008-2019, Domain Controllers, user authentication and other operational systems as needed.
• Provided third level help desk support for problems relating to Active Directory.
• Monitoring, backup, and restoration procedures for Active Directory.
• Document new system components, or modifications to existing components
• Ensure the security and integrity of system and product solutions.
• Participate in on-call rotation (as required) for emergency technical support and planned maintenance activities

Required Knowledge and Skillset

• Experiencing working with Microsoft Azure products and services.
• Experience working with Azure Windows Virtual Desktop services (AVD)
• Demonstrated knowledge and experience managing and working with:
  • MS 365 products and services, including Exchange Online.
  • Networking, WAN/LAN, TCP/IP, VPN, SDWAN
  • Routers, firewalls, and other network devices
  • Windows 2012R2 R. Desktop Services Environment or higher
  • Microsoft Windows Server 2012R2 or higher
  • Microsoft Active Directory, Managing GPOs, and DNS
  • Enterprise Antivirus and Endpoint Detection and Response systems
  • Supporting Windows 7, 8, 10 Professional
  • Scripting and automation
  • Azure environments, to include VMs, Azure networking and security, Azure AD, monitoring
• Advanced PowerShell knowledge
• Excellent troubleshooting skills
• Ability to work as part of a team and provide exceptional service to our internal customers.
• Strong organizational skills and ability to manage multiple deliverables at one time.
• Follow-through and persistence are essential.

 

Essential Functions

• Recurring Tasks: Execute the day-to-day tasks necessary to ensure the successful delivery of IT Services to the organization
• Maintenance Tasks: Participate during recurring maintenance windows as scheduled.
• Service Desk Requests: Work on urgent and complicated issues related to Service Desk requests.
• Non-Recurring Tasks: Work on one-time tasks and "mini-projects" not large enough to be classified as formal projects.
• Project Tasks: Participate on IT projects through all phases. Responsible for the on-time execution of project tasks and deliverables.
• Assist with identifying and evaluating solutions, document pros/cons, make recommendations for services and systems.
• Work on tasks related to lifecycle management for services and systems within assigned delivery spectrum.
• Work with and manage baseline configurations for services and systems.
• Monitor and Manage service and systems capacity ensuring availability and uptime for the organization.
• Participate in documentation of all IT services and systems.
• Notate and document Service Desk requests as necessary and directed.
• Other and Miscellaneous tasks as necessary

 

Minimum Qualifications

• 3+ years of experience as a Systems Administrator, Infrastructure, or equivalent engineer role
• At least 3 years of experience working in a multi office or branch environment or large campus with multiple buildings.
• At least 3 years of experience within a structured Service Desk Framework
• Intimate knowledge of the OSI model and the relationship between the layers