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Systems Analyst

  • Location: Merrimack, NH
  • Job Type: Contract
  • Ref No: 19-06185
  • Date: October 17, 2019
  • Job title:
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Job Description - Systems Analyst

We are looking for a Systems Analyst on behalf of our client. This position is based in Merrimack, NH.


The IT Enablement Center (ITEC) is looking for a smart, driven, problem solver to be part of the digital workplace effort. The main objective of the role is to assist in the implementation of Executive management BI and reporting tools. This will include data analysis that builds the accurate stories for the executive team to consume in the BI projects. This position is committed to continuous and outstanding support during the deployment of these tools by gathering and understanding user needs, solving user issues, administration of the tool which includes but not limited to integrations with other tools, SaaS & Cloud support partnering with the vendor, data security and enabling the standardization across the enterprise. The role will be encouraged to gain expertise on the tools, monitor industry best practices and their adoption in the firm.

You will bring a global mind-set and have a high comfort working and orchestrating in a distributed team and management set-up. A structured and organized approach as well as a natural inclination to get things done through others will be key to success. Given the central and global role, outstanding communications skills, both in writing and verbal will be required, and an independent, effective upward managing work style. The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles.

The Expertise You Have

  • Strong product management and prioritization experience needed
  • Expert knowledge of Agile development methodologies, Change Management and Agile deployment.
  • Bachelor's Degree in a technology field preferred
  • Agile certification, scrum master experience, and Scaled Agile Concepts desired
  • Knowledge of Cloud Platforms and SaaS platforms preferred
  • Experience with SQL
  • Deep knowledge of team development tools – Jira. AgileCraft experience is a plus desirable
  • Strong Change Management Skills (5+ years in transformational roles). Can clearly inspire change successfully and is process disciplined. Is driven and persistent. Proven track record of supporting effective organizational change

The Skills You Bring

  • Ability to capture requirements and build user stories/acceptance criteria
  • Strong knowledge of agile team methodologies
  • Deep knowledge of Project Management, Software Development, Dev ops and Software Management applications
  • Ability to think strategically and influence decisions of executives.
  • Operate with a "can-do” attitude despite uncertainties and business flux.
  • Ability to assess audience needs and identify/coordinate team resources to solve a variety of problems.
  • Good interpersonal and leadership skills (without direct authority of others).
  • Strong written and verbal communications skills with the ability to cultivate support, lead change and drive acceptance at all levels of the organization, up to and including the executive level.
  • Self-driven, self-managed, ambitious, hardworking, and motivated with the ability to work independently to deliver results.
  • Strong coaching, mentoring and facilitation skills.
  • Adaptable and agile, can conform to shifting priorities, demands and timelines and make project adjustments to effectively prioritize and execute tasks in a high-pressure environment

The Value You Deliver

  • Management of high priority Digital Transformation and support for critical tools
  • Contribute to the overall Digital Workplace
  • Work with agile team and planning leads to identify, define and agile tools deployment to ensure work aligns with strategic goals and roadmap.
  • Utilize structured, disciplined, and data-oriented process to identify root cause and solve problems across tools.
  • Effectively communicate progress to senior team. Participate in executive level presentations for internal or external use as applicable to communicate project and portfolio status and plans.
  • Subject Matter Expertise in the areas of technical delivery metrics supporting CIOs Investments.


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