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Technical Network Operations Manager

  • Location: Jersey City, NJ
  • Job Type: Direct Placement
  • Ref No: 20-02678
  • Date: June 09, 2020
  • Job title:

Darren Coleman

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Job Description - Technical Network Operations Manager

Technical Network Operations Manager, Corporate   Global Technology

Primary Responsibilities:

  • Hands-on technical Manager of Network Operations consisting of 15 highly skilled network engineers responsible for configuration, management, sustainability of day-to-day operations, and support of current and next generation global networking infrastructure with careful regard to availability, connectivity, performance, and security
  •   Plan, organize and manage all day-to-day operational activities, provide stable network infrastructure for global offices, including incident / change management, VIP escalation, network health monitoring, capacity planning, and resolving support tickets
  •   Key escalation point for network operations, technical guidance, deployments and migration of new buildouts and upgrades of network devices with an end-to-end approach based on defined standards and best practices, including creation of configurations, associated approval requests, implementation of the changes, and user acceptance
  •   Analyze and troubleshoot escalated issues from Tier II, train and provide technical training to Tier I & II engineers. Act as Tier III support for firewalls, load balancers, routing, and switching. Efficiently troubleshoot and prioritize issues and create a culture of root cause analysis


  •   Solid network engineer with fundamental Python scripting and Ansible network automation experience
  •   7+ years hands on experience with various Cisco platforms including but not limited to Nexus Series (5k/7k/9k), Catalyst Switches, ISR Routers, and network management tools
  •   Mastery of enterprise routing and switching including (but not limited to): BGP, MPLS, EIGRP, OSPF, VPC, 802.1Q, ether-channel, STP, RSTP, VTP, QoS, ACLs, VxLAN
  •   Extremely proficient with network troubleshooting tools (sniffer, syslog, NetFlow, TCPDUMP, Wireshark etc.)
  •   Significant experience with Palo Alto firewalls and F5 load balancers
  •   Experience managing, troubleshooting and deployment of large-scale multicast architecture for trading applications
  •   Understanding of optical networking, SD-WAN and different WAN automation technologies
  •   Expert level Knowledge of wireless technologies standards and protocols. Cisco WLAN and Client specific experience desired
  •   A good understanding of remote access technologies including Citrix, IPSec VPN, and Direct Access to provide internal users with anytime anywhere accessibility to business applications
  •   Manage multiple projects simultaneously and can adapt to changing business needs
  •   Work well with cross functional global and remote teams
  •   Self-disciplined, self-starter who can provide leadership and mentor others while resolving complex incidents and delivering projects
  •   Ability to analyze complex problems, propose effective solutions and understand and apply business vision and direction
  •   Working knowledge of ITL processes, specifically Incident Management, Change Management, Problem Management
  •   Ability to be called upon 24/7 in case of emergencies

Desirable Skills:

  •   Hands-on operational experience and management of AWS/Azure services, including AWS Direct Connect experience strongly preferred
  •   Experience working with large trading floor technologies
  •   Experience implementing multitenant datacenter and user environments to provide appropriate separation for multi-organization technology deployments and separation
  •   Experience implementing large scale Network Access Control in an enterprise environment
  •   CCIE and CCNP Certifications considered a plus
  •   CISSP Certification considered a plus


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