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Processing Technician

  • Location: West Hills, CA
  • Job Type: Contract
  • Ref No: 20-02456
  • Date: May 20, 2020
  • Job title:

Sommer Touchette

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Job Description - Processing Technician

 Processing Technician

Under the direction of the Central Processing Supervisor, this position is responsible to maintain the workflow of the department and the timely processing and distribution of incoming and outgoing mail.

Duties and Responsibilities:

Process incoming insurance correspondence into Agency Management System

Review incoming new business policy declarations for accuracy

Process requests for Policy Change, Evidence of Insurance etc.

Follow-up on outstanding premium payments via letter or outbound call

Handle incoming phone call into department phone queue

Process monthly department reports (i.e. Expiration Report, Download Report etc.)

Index and file processed documents in LibertyNet (Agency Imaging System)

Job Requirements:

High School diploma or GED

Six to twelve months of job experience in processing or an equivalent combination of education and experience

Light to moderate phone experience

Good verbal & written communication skills

Basic personal computer skills and data entry skills

Ability to work in a team environment


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